I exchanged my phone for another one before the update (120k stadium) and had no problems i saved it on cloud and would've loaded it without problems but i had to exchange again my phone for problems of company and i did the same steps saved it on cloud but when i try to load it on my new phone says like has no space for memory i'll post a pic of it. This happened after the last update and can play the game. Already sent two msg but none answered it
please update to the latest version
oh think i didnt mention but already have the last version of the game but i fixed it was a problem with permissions of phone with the game
something like storage space on configuration btw kinda late an answer and the contact by email is useless because i wrote twice time and never got an answer from there i suggested something can be improved but how i said none answered it^^