We know there has been some loading issues reported by players of Club Soccer Director. This is happening in a small % of cases and we have been working hard to find the reasons why this is happening. We have posted an updated build up to apple and an android version is also being upload as I type this.
All badge upgrades can be restored for ios using the upgrade badges restore button. For android follow your device specific instructions.
We would advise to wait for the new update before doing this.
Thanks for you time, and support for the game and thank you for downloading and playing. We sincerely apologise if this issue has caused you to lose you game or progress, unfortunately with a game this size, sometimes these small bugs can go undetected.
Please keep reporting any issues you have so we can fix them asap and get new updates out to all the players.