I have spent around £50 on this game and now it crashes ever time i press advance, i have all my receipts from apple. WHERE DO I GO FOR A REFUND!!!!
5 comments
jimscott1972
Jan 26, 2019
Sorry Josh for your issue, but you have not been robbed. There is a bug causing this crash which will be fixed in the next update. Email us on so we can take care it for you
Josh Robinson
Jan 26, 2019
when will the update be? I love this game but it is fustrating to put money into it and not be able to play.
Michael Dobson
Feb 13, 2019
Same problem for me - £50+ down the drain. Sent email, awaiting reply, but I fear my money has been wasted and robbed
jimscott1972
Feb 14, 2019
Micheal your problem is not the same as Josh experienced which was a bug that stopped his game progressing which we resolved. Please stop using words like robbed and making accusations that we as developers are looking for ways to rob users of the game. Your email has been responded to and we await further information from you regarding the issues. In all these situations we always make sure that anyone that has made a purchase will get what they paid for whilst trying understand if there is any issues within the game that need fixing.
thomashickey
Aug 24, 2021
That is so sad! You should have verified or looked at a review before sending the amount into their account and provides extraordinary task for students. I think this is a lesson for all but you should report the game and send them emails to get your amount back.
Sorry Josh for your issue, but you have not been robbed. There is a bug causing this crash which will be fixed in the next update. Email us on so we can take care it for you
when will the update be? I love this game but it is fustrating to put money into it and not be able to play.
Same problem for me - £50+ down the drain. Sent email, awaiting reply, but I fear my money has been wasted and robbed
Micheal your problem is not the same as Josh experienced which was a bug that stopped his game progressing which we resolved. Please stop using words like robbed and making accusations that we as developers are looking for ways to rob users of the game. Your email has been responded to and we await further information from you regarding the issues. In all these situations we always make sure that anyone that has made a purchase will get what they paid for whilst trying understand if there is any issues within the game that need fixing.
That is so sad! You should have verified or looked at a review before sending the amount into their account and provides extraordinary task for students. I think this is a lesson for all but you should report the game and send them emails to get your amount back.